Disclaimers

We have found that even at our volume very few of our packages are lost every year. If a package is lost in transit to you (not delivered in 1-5 weeks in U.S to U.S. orders and, 3-10 weeks for International orders) specially during the Holidays. We will replace it after a Postal investigation.

International Customs Duties and Taxes. Our prices and our shipping costs do not include any local customs duties or local taxes. For information on duties and taxes please contact your customs department. Typically, most items arriving from overseas are charged either customs duty and/or local taxes. Every country has different rules and regulations. It is your responsibility to pay any duties and taxes.

Because every shipment is different we show an estimated cost. If the actual cost is more than the estimated cost we will contact you for your approval. Please contact us for International and Tracked Shipping Rates.

  • Domestic Next Day Air delivery is available for in-stock items at $30.00 minimum per order.
  • Domestic Two Day Air delivery is available for in-stock items at $25.00 minimum per order.
  • Domestic Three Day Air delivery is available for in-stock items at $15.00 minimum per order.

It is GrassTechUSA’s mission to always offer the best products and service. There are times when there is an unusual influx of orders. Although we do all we can to avoid this occurring, if there is a stock problem with the product you ordered, we will notify you within 24 hours and advise you on the estimated delivery times.

GrassTechUSA is not responsible for any third-party sales, or sales outside of the GrassTechUSA website.


Web Site Terms and Conditions of Use

Terms

By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations,and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law.


Use License

Permission is granted to temporarily download one copy of the materials (information or software) on GrassTech USA’s web site for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

  • modify or copy the materials;
  • use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
  • attempt to decompile or reverse engineer any software contained on GrassTech USA’s web site;
  • remove any copyright or other proprietary notations from the materials; or
  • transfer the materials to another person or “mirror” the materials on any other server.

This license shall automatically terminate if you violate any of these restrictions and may be terminated by GrassTech USA at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.


Disclaimer

The materials on GrassTech USA’s web site are provided “as is”. GrassTech USA makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, GrassTech USA does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.


Limitations

In no event shall GrassTech USA or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on GrassTech USA’s Internet site, even if GrassTech USA or a GrassTech USA authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.


Revisions and Errata

The materials appearing on GrassTech USA’s web site could include technical, typographical, or photographic errors. GrassTech USA does not warrant that any of the materials on its web site are accurate, complete, or current. GrassTech USA may make changes to the materials contained on its web site at any time without notice. GrassTech USA does not, however, make any commitment to update the materials.


Links

GrassTech USA has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by GrassTech USA of the site. Use of any such linked web site is at the user’s own risk.


Site Terms of Use Modifications

GrassTech USA may revise these terms of use for its web site at any time without notice. By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use.


Governing Law

Any claim relating to GrassTech USA’s web site shall be governed by the laws of the State of Colorado without regard to its conflict of law provisions. General Terms and Conditions applicable to Use of a Website.


Privacy Policy

Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. The following outlines our privacy policy.

  • Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
  • We will collect and use of personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.
  • We will only retain personal information as long as necessary for the fulfillment of those purposes.
  • We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
  • Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
  • We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.
  • We will make readily available to customers information about our policies and practices relating to the management of personal information.

We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.


Warranty

In the unlikely event that the unit malfunctions due to materials, workmanship or is found to be defective upon delivery, GrassTech USA will repair or replace the unit at no additional cost to the buyer for a period of up to one year from the date of purchase. This warranty is non-transferable. Before actions is taken, a Return Merchandise Authorization must be obtained from GrassTech USA prior to returning the defective unit. We back the quality of our static grass applicators 100%! To initiate a exchange,


Returns

If you are not ready to become a super-duper-master-flocker, GrassTech USA does allow for easy returns within 14 days from the date the item was received. Before any action is taken, GrassTech USA requires that you first contact us prior to sending the item back. The buyer will then be responsible for return shipping as well as a 5% restocking fee. Once the item has been received a PayPal credit will be issued back to your account.

If you believe the item was defective upon arrival, GrassTech USA will pay for the return shipping, and once the item has been received we will send you a replacement right away. To initiate a exchange, please contact GrassTech USA first and we will provide a prepaid shipping label.